How to Download Betsafe App in Kenya? Android Guide

The team at Betsafe has developed the Betsafe app as a mobile version of their betting platform. As most use our mobile devices more than ever, bookmakers have developed apps to make it easier for customers to use their services, and Betsafe is not left out.

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How to Download Betsafe App on Android?

The bookmaker has developed a mobile app to enable bettors to place bets on their mobile devices, whenever and wherever. Currently, the bookmaker has only released the Betsafe app Android version. However, we believe the bookmaker is developing an iOS version for Apple users and will make it available to the public soon enough. 

However, the Betsafe app Android version is not available on the Google Play Store due to Google’s restrictions on gambling apps. But not to worry, the apk file can be downloaded and installed.

Follow the steps below to download and install Betsafe app Android version:

  1. Step 1: Head to the Betsafe website on your mobile device.

    Betsafe App Registration

  2. Step 2: Click on the download button at the top of the page.

  3. Step 3: The Betsafe apk file will start downloading.

  4. Step 4: After the download is completed, click on the file to install it. 

  5. Step 5: You will be asked to allow installation from ‘unknown sources’. Accept, and the Betsafe app will be installed.

  6. Step 6: Log in with your phone number and password, and you can start betting.

There are some basic requirements an Android device must have before the Betsafe app download process can be completed. Here are the basic system requirements.

  • Android version: Android 4.4 KitKat or higher
  • ROM space: 512MB or higher
  • RAM space: 128MB or higher.

The Betsafe app works best when your device meets the requirements above.

Betsafe App Mobile

Betsafe Kenya App Review

While the bookmaker already offers some wonderful features such as sports betting on SMS and Telegram, they have not rested on their oars. The Betsafe app was developed to be used as a standalone app and can be used without the desktop. It has several features of the desktop site and even more. We have used the Betsafe Kenya app, and here is our review.

Mobile Bonus

The bookmaker offers a welcome bonus to new customers on the app. This is the same bonus offered to new customers on the desktop also. This is a 100% bonus on the first deposit up to 2000 KES. To unlock the welcome bonus, the customer has to deposit at least 49 KES and place bets on up to 2.00 odds. After that, the 100% bonus will be credited as Betsafe free bets, and the bettor will need to meet some wagering requirements to withdraw the winnings from the free bets.

Note: The user doesn’t need a Betsafe bonus code to access the welcome bonus.

betsafe mobile bonus

Payment Options

One area the operator falls short is in the area of payment options. Unlike other bookmakers with several options of how to pay, Betsafe offers just one payment channel: the M-Pesa mobile money option. We will look at how to make deposits and how to carry out withdrawals on the Betsafe Kenya app.

Making Deposit on the Betsafe App

Here is the step by step method on how to deposit money on the app via M-Pesa

  • Head over to the M-Pesa menu.
  • Select the Lipa na Mpesa option.
  • Select the Paybill option and input the business number as ‘7290099’.
  • Enter ‘BETSAFE as the account number.
  • Type in the amount you want to deposit and enter your pin.
  • Confirm all the details and click on ‘Okay.’
  • Your deposit should reflect instantly on the dashboard.

Note: the minimum deposit amount is 49 KES, while the maximum amount is 100,000 KES per day.

You can also make a deposit directly on the website if your M-Pesa details are saved in your account by following the steps below.,

  • Head over to the Betsafe website and log into your account.
  • Click on the deposit icon at the top of the page.
  • Enter the amount you want to deposit.
  • Confirm it and click on the ‘Deposit’ button.
  • Your deposit should reflect instantly on the dashboard.

Making Withdrawals on the Betsafe App

After making the correct predictions and winning some money, you will want to withdraw it into your bank account. Unfortunately, as stated above, the bookmaker only offers M-Pesa as a payment channel for both deposits and withdrawals. We hope they will increase the options in the future. But for now, here is how to make withdrawals on the Betsafe app.

  • Head over to the Betsafe app and log into your account.
  • Click on the ‘My profile’ button at the top of the page.
  • Select the wallet option and click on the ‘Withdrawal’ tab.
  • Enter the amount you wish to withdraw.
  • Confirm and click on ‘Withdraw Now.’
  • Your withdrawal request will be queued for approval.

The minimum withdrawal amount is 100 KES, and the maximum amount is 100,000 KES per day.

A bettor can also withdraw via SMS by sending ‘Withdraw’ with the amount he wants to withdraw to 23333. For example, you can send ‘Withdraw 1000’ to 23333 to make a withdrawal of 1000 KES. The same minimum amount of 100 KES applies to this method.

Every Betsafe withdrawal should reflect in your account within 30 minutes of making the withdrawal request. If it takes longer, you have to contact the Betsafe Customer care team.

System Requirements

The Betsafe mobile app has some basic system requirements of the mobile device you want to install it into. If the device doesn’t meet these requirements, the Betsafe app download process will not be completed successfully. And even if the download process is completed and you install Betsafe app on your device, it will be challenging to operate.

Here are the system requirements:

  • Operating System: Android 4.4 KitKat and above.
  • RAM (Space on phone or memory card): 128MB
  • ROM: 512MB.

Any mobile device that is not older than 5 years old since production will meet such requirements. And if your device doesn’t meet the requirements above, you can always use the mobile site version of the bookmaker.

Sports Market

Sports betting is the primary activity of the bookmaker, so there is an extensive sports market to bet on. The bookmaker offers several sports in their different leagues and cup tournaments. Here are some of the events at the bookmaker. 


The bookmaker covers several leagues, including the English Premier League, Bundesliga, La Liga, Serie A, Ligue 1, and other less popular leagues.


Games from the NBA, the EuroLeague tournament, and other leagues all over Europe is featured on the bookmaker.


Bet on the tennis action on your favourite grand slam on the bookmaker- the US Open, Roland Garros, Wimbledon, and the Australian Open. Other ITF, WTA and ATP tours are also featured.

Ice Hockey

Even though the NHL gets the prime feature ice hockey games, Betsafe allows you to bet on ice hockey leagues from around the world.

Sports betting fans will find a lot of options on the bookmaker, and even more, as the bookmaker has a huge jackpot offer. There are 3 of them, and one is daily, the others are weekly. In addition, the jackpots offer bettors the opportunity to test their predictions skills on a number of games. All these can be found on the Betsafe mobile app.

betsafe sports app


Unfortunately, the bookmaker is not known mainly for its casino platform. Currently, there is no sign of casino games either on the desktop site or the mobile app. Instead, the primary activity that the bookmaker focuses on is the sports betting platform. 

Live Betting

The Betsafe app enables the user to place live bets on games. Live betting can be a great source of fun when you are watching your favourite team play. You can also place live bets because you can predict the events that will take place in a game that is in progress. To place live bets on the Betsafe mobile app, follow the steps below.

  • Log into your Betsafe account.
  • Click the ‘Live betting’ tab at the top of the page.
  • The live matches that you can bet on will be displayed.
  • You can make your predictions, stake some money on it and bet on it.

Live betting doesn’t have all the betting markets that regular sports betting contains, so your choices are limited.

Mobile Login

You have to log into the app before using the mobile app to place bets, deposit money, play the Betsafe jackpot, or withdraw money. Follow the steps below to log into the app.

  • Open the Betsafe app.
  • Click on the login button.
  • Input your login details on the app and click the login button.
  • You will be logged into your account.

Customer Service

We are sure this is a feature the bookmaker takes very seriously. Betsafe has a team of customer care agents that are responsive and effective in resolving any issues. This team responds to emails with 1 hour, unlike some other bookmakers that can take up to 24 hours to respond to email enquiries. In addition, customers that encounter any difficulty using the platform or even the Betsafe mobile app can contact the customer care team of the bookmaker to lay complaints. Here are the customer care channels of the bookmaker.

  • Phone number: +254 111 040000; +254 730 04000
  • Email: [email protected]
  • Livechat. You can talk to an agent live on the website or mobile app. Response time is 30 seconds to a minute.

The bookmaker is yet to handle customer enquiries on their social media pages. But we hope it’s something they implement soon enough.


This is one feature we liked so much. You can set the app to send you notifications of several events. For example, you can get a notification when a game is about to begin. You can also be alerted when the bookmaker offers new offers and promotions. You can also get notified of in-game events such as goals scored and match start and end times. The best is when you get a notification that you won your bet.

Pros and Cons of the Betsafe Mobile App

After using the mobile app, there are so many features we love about it. But there are some other features that are not so spectacular, but there are no dealbreakers. So here is what we like and what we don’t like about the mobile app.

What we likeWhat we don’t like
The app has a faster load speed and uses less data than the desktop siteYou need to update the app continuously
The app is secureThe download process is cumbersome
You can get notifications of promotions, live scores and complete betsYou need to have at least 128MB of space on your phone
You can place live bets while watching the game wherever you are

Betsafe App Download FAQs

Here are some frequently asked questions about the Betsafe Mobile App. Any additional questions can be directed to the customer care team at Betsafe.

Is the Betsafe app safe?

Yes, the Betsafe mobile app is safe. Bettors can be assured of the safety of their details, both personal and financial, as the bookmaker makes use of SSL encryption on their site and that offers enterprise-grade security that you can trust. 

How to download the Betsafe app on iOS?

The bookmaker doesn’t have an iOS version, so there are no steps to download the Betsafe app on iOS. We, however, hope that the bookmaker will make the iOS version of the Betsafe Kenya app available soon.

What to do if I cannot download the Betsafe app?

It is possible that the Betsafe app download process wasn’t completed on your mobile device. This can happen if your device doesn’t meet the basic system requirements for the Betsafe mobile app. So make sure your phone has an Android version of at least Android 4.4 KitKat, a RAM space of at least 128MB and a ROM space of at least 512MB. If your device meets these requirements, the following solution will be to contact the Betsafe customer care team on the following channels.
– Email: [email protected]
– Phone: +254 111 040000; +254 730 04000
– Or on the live chat section of the website.

Betsafe App Review
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